EBT Processing Procedures 435-05-15

(Revised 3/15/09 ML #3175)

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All counties are provided with a Client Script, North Dakota EBT Client Handbooks, and POS and PIN select devices for EBT card issuance. The EBT equipment is the property of the North Dakota EBT Contractor, eFunds FIS.

 

County offices are not required to provide hands-on training to each household. However, hands-on training must continue to be available as a back-up for clients who request it, for special needs populations and other individuals who demonstrate a need for it.