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(Revised 3/15/09 ML #3175)
County EBT staff issue cards from blank North Dakota EBT card stock via over-the-counter card issuance equipment (POS and PIN Select devices) via an online screen in the eFunds ebtEDGE WebADMIN system. The cards are pre-embossed with a 16-digit Personal Account Number (PAN) on the face of the card. Although the name does not appear on the card, it is a permanent card and clients must take care not to lose or damage the card. The client must also sign the back of the card as soon as they receive it.
Card issuance is the process of encoding an EBT card with a TECS case number and a Personal Identification Number (PIN), which the client selects. EBT cards may be issued as either new or replacement cards. Counties may designate specific days to do card replacement and PIN selection.
EXAMPLE:
A county may do EBT card replacement and PIN selection on Tuesday, Thursday, and Friday. It should be noted that there are instances such as transportation, work schedules, etc. that warrant the county office being flexible with their issuance schedule.
Items needed to conduct card issuance:
Electrical outlet
Surge protector
Dedicated analog telephone line
Dedicated PC, keyboard and monitor
Software for PIN select device loaded into the computer
Access to TECS
POS and PIN Select devices connected to the computer
EBT Cards
SFN 321 - Daily Card Issuance Log
SFN 319 - Monthly EBT Inventory Control Log