EBT Pin Change Procedures 435-05-25-20

(Revised 3/15/09 ML #3175)

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A new PIN is encoded onto an EBT card in a similar manner in which the card and PIN were originally issued. There is no limit to the number of times a PIN may be changed on an EBT card. The ebtEDGE webADMIN powerpoint handout for EBT issuance staff contains instructions for a PIN change.

  1. Launch Internet Explorer and access the ebtEDGE website:

www.ebtedge.com

  1. Click on the Agency Login link and follow these steps:

  1. Place the EBT card into the protective sleeve and give it to the client. The client may use the card with the new PIN immediately upon completing the PIN change procedures.