(ML 2821 Rev. 11-02)
(Manual Renumbered effective 04/01/2004 ML2914)
Benefit information received on Social Security benefits, SSI, and UIB shall be considered verified. If a discrepancy is found between these sources and what the recipient reported, proper notice must be given to recipients prior to closing or reducing benefits.
Information obtained on potential assets or incomes not listed above are considered "leads only" and may require additional information not contained in the case file. In these situations, a notice should be mailed to the household informing them that they must clarify the potential assets or incomes within 30 days.
If the household fails to respond within these 30 days, a notice of adverse action, IEVS Notice to Reduce or Close Case, must be sent advising the household that their case will be closed; however, the verification process will continue. The county social service office should directly contact the reporting third party to assist in determining the proper payment amount or to arrive at the correct amounts of overpayment.
If the county social service office is unable to obtain the information requested, the worker is able to use the quarterly wage match, for example, and divide that figure by three to determine the amount of overpayment for those months.