Low Income Home Energy Assistance Program

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Welcome to the LIHEAP Program Policy Manual.  If you need assistance learning how to navigate this manual, please take the online learning courses prior to beginning.

Although it is recommended that you access this manual on-line, you may download a copy of this manual for off-line use. Please download a copy  by going to the 508 compliant versionof this manual and clicking the download link. The download link is located below the bookshelf on the previous page. This feature is limited to Windows 2000 or XP users with Internet Explorer 4.0 or later.  Online learning is available to assist you in this process.  To remain current, you must download a new copy each time this manual is updated.

To download a printer friendly version of this manual please see the Printed Documentation book in the Table of Contents.

This manual was last published to the Internet on February 1, 2012.